Physician’s Assistant

Our Family Medicine practice needs a Physician Assistant to help cope with our expanding roster of patients. We’re looking for a professional who is passionate about family medicine across a broad age spectrum. We focus on encouraging our patients to pursue preventive care, such as wellness check-ups, as well as informing us immediately of changes in symptoms. If this sounds like a match for your style of practice, get in touch.

ROLE AND RESPONSIBILITIES

• Develops, implements, and evaluates the clinical collaborative practice agreements in the specific clinical area.
• Conducts health assessments of patients/families with real or potential, acute, and/or chronic health problems. Initiates referrals to specialty services and fosters continuity of care.
• Initiates selected therapeutic and diagnostic procedures, consultation and laboratory examinations. Prescribes and revises medical regimes. Interprets findings and plans of care according to collaborative practice agreements and protocols in designated areas.
• Provides patient/family education and counseling in the areas of health promotion, maintenance, and disease prevention.
• Participates in team meetings and conferences to enhance an interdisciplinary approach to primary health care delivery, Serves on departmental and multidisciplinary committees, which influence or determine policies affecting nursing practice.
• Serves as liaison between patient and community, and acts as health care advocate.
• Identifies quality improvement issues and develops unit-based quality improvement programs, as well as standards of care and practice.
• Participates in approved medical and nursing research studies.
• Maintains a current level of knowledge relative to professional practice.
• Acts as resource to staff and implements educational programs.
• Participates in the evaluation of the cost effectiveness of services provided.
• Performs related duties, as required.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Unrestricted Physician Assistant license required
• 2+ years’ experience as a Physician Assistant
• Familiarity with EHR/EMR programs
• Confidence to work independently
• Willingness to take over existing patients as well as take on new patients

OUR CORE VALUES

At GBUAHN, we are only able to exceed our internal customers as well as our patients’ expectations if we hold ourselves to the highest standards expressed in our Core Values. These are not just words, but the true spirit of our work environment and our patients’ experience with us.

Caring: Create a welcoming environment; appreciate the differences in others; be compassionate and flexible.
Expertise: Be the best in what you do; share your knowledge; promote ongoing learning.
Dedicated: Be professional and dependable; look for ways to improve efficiency; take initiative.
Unified: Exchange information openly; build connections across the organization; cooperate with others.

Family Nurse Practitioner

We are looking for a professional Nurse Practitioner who can deliver primary medical care to a wide variety of patients. The Nurse Practitioner will be responsible for caring for patients, maintaining accurate and current patient records and scheduling and administering follow-up appointments to patients as required. The successful candidate will work as a team with our nurses and physicians and will assist in delivering premium care to each and every patient. Those interested in pediatrics are especially encouraged to apply.

ROLE AND RESPONSIBILITIES

• Develops, implements, and evaluates the clinical collaborative practice agreements in the specific clinical area.
• Conducts health assessments of patients/families with real or potential, acute, and/or chronic health problems. Initiates referrals to specialty services and fosters continuity of care.
• Initiates selected therapeutic and diagnostic procedures, consultation and laboratory examinations. Prescribes and revises medical regimes. Interprets findings and plans of care according to collaborative practice agreements and protocols in designated areas.
• Provides patient/family education and counseling in the areas of health promotion, maintenance, and disease prevention.
• Participates in team meetings and conferences to enhance an interdisciplinary approach to primary health care delivery, Serves on departmental and multidisciplinary committees, which influence or determine policies affecting nursing practice.
• Serves as liaison between patient and community, and acts as health care advocate.
• Identifies quality improvement issues and develops unit-based quality improvement programs, as well as standards of care and practice.
• Participates in approved medical and nursing research studies.
• Maintains a current level of knowledge relative to professional practice.
• Acts as resource to staff and implements educational programs.
• Participates in the evaluation of the cost effectiveness of services provided.
• Performs related duties, as required.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Master’s Degree in Nursing
• Valid nurse practitioner license
• Ability to work within a team and take direction
• Must be familiar with the EHR medical charting system
• Strong written and interpersonal communication skills

OUR CORE VALUES

At UFP, we are only able to exceed our internal customers as well as our patients’ expectations if we hold ourselves to the highest standards expressed in our Core Values. These are not just words, but the true spirit of our work environment and our patients’ experience with us.

Caring: Create a welcoming environment; appreciate the differences in others; be compassionate and flexible.
Expertise: Be the best in what you do; share your knowledge; promote ongoing learning.
Dedicated: Be professional and dependable; look for ways to improve efficiency; take initiative.
Unified: Exchange information openly; build connections across the organization; cooperate with others.

HARP Patient Health Navigator

REPORTS TO: Care Manager
CLASSIFICATION: Non-Exempt

Position Summary
The goals and outcomes of this position contribute to the GBUAHN mission of providing a collaborative and comprehensive approach to healthcare, training and research.
The Health Navigator is responsible for assisting members and their families/caretakers navigate the healthcare and social services system in a patient centered manner. The Health Navigator is the key resource for health home enrollees and assists in all aspects of care on a bio psychosocial continuum.

Competencies & Experiences
Team members in this position must demonstrate a mastery of the following knowledge, skills and abilities.

Skills & Competencies: What Does It Take To Succeed? Action Orientation, Adherence to policy, Analytical Thinking, Customer Service Orientation, Decision Making Skills, Diplomacy, Diversity, Flexibility, Follow Through, Informing Others, Listening skills, Optimism, Quality Orientation, Reliability and Consistency, Safety Orientation, Written Communication, and teamwork and cooperation.

Education and Experience
1. A Master’s degree in one of the qualifying1 fields and one (1) year of Experience; OR
2. A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR
3. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience; OR
4. A Bachelor’s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population

Experience must consist of:
1. Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR
2. Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).

Reliable Transportation Required

Key Activities

  • Meeting with members in their homes, physician offices, public libraries or other agreed upon public places to introduce program, perform intake assessments, risk assessment and appropriate consents.
  • Develop and maintain a strong, effective, on-going working relationship with assigned members.
  • Link members to all bio psychosocial resources determined to be necessary by the member and assigned care coordinator.
  • Work collaboratively with the care team that includes a care manager, health navigators, social services coordinators, peer life coach, and all providers associate with the member to develop and maintain a person-centered care planning process.
  • Work directly with care coordinator, member, family/caregivers and discharge planners to assist in transition planning
  • Use Motivational Interviewing stages of change model
  • Evaluate all members using the Buffalo Level of Need Assessment.
  • Attend and participate in regularly scheduled case reviews with care coordinator and accountable care manager.

Teamwork and Behavior

  • Applies and actively shares knowledge, expertise and best practices with team.
  • Behavior supports the Mission, Core Values and objectives of the organization.
  • Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
  • Accepts and readily adapts to changing priorities, new ideas, strategies, procedures, and methods.
  • Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.

Decision Making and Judgment:

  • Accumulates all relevant information prior to making job-related decisions.
  • Presents well-considered alternatives when making recommendations.
  • Makes decisions in a timely manner.
  • Continuing Program Improvement and Patient Satisfaction
  • Represents GBUAHN and its subcontractors by displaying a respectful and caring manner with members and their families.
  • Addresses all member concerns in a timely and efficient manner and reports any complaints to Care Coordinator for resolution.

Compliance:

  • Complies with quality assurance, OSHA, HIPAA, patient centered medical home focus, infection control, safety and other policies set forth.
  • Maintains competence through continuing education and in-service training
  • Attendance and being on time, ready to work your scheduled hours is an essential job requirement.

Other duties as assigned
This description does not imply that these are the only duties to be performed by this employee. He or she will be required to follow any instructions and to perform other duties requested by a supervisor.

Our Core Values
At GBUAHN, we are only able to exceed our internal customers as well as our patients’ expectations if we hold ourselves to the highest standards expressed in our Core Values. These are not just words, but the true spirit of our work environment and our patients’ experience with us.

Caring: Create a welcoming environment; appreciate the differences in others; be compassionate and flexible.
Expertise: Be the best in what you do; share your knowledge; promote ongoing learning.
Dedicated: Be professional and dependable; look for ways to improve efficiency; take initiative.
Unified: Exchange information openly; build connections across the organization; cooperate with others.
Job Type: Full-time

Front Desk Receptionist

Job Location:
Urban Family Practice

Job Description:
Urban Family Practice is looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our office. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position.

Primary Responsibilities:
Responsibilities can include but are not limited to:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Qualifications:
• Proven work experience as a Receptionist, Front Office Representative or similar role – preferred
• Proficiency in Microsoft Office Suite – preferred
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
• Bilingual in English and Spanish preferred

Benefits: Paid time off, Health Insurance, Vision, Dental, and Life Insurance, Retirement Benefits/ Accounts, Employee Discounts
Shift/Hours: 40 hours a week, 8AM-5PM with 1-hour lunch.
Work Days: Monday-Friday

Registered Nurse with Care Coordination

Job Location
G-Health Enterprises/Urban Family Practice
1315 Jefferson Ave
Buffalo, NY 14208

Job Description
Promotes and restores patients’ health by providing physical and psychological support to all patients of Urban Family Practice through the use of telehealth and home visits. In combination with RN responsibilities at the clinic, the Combination Care Coordinator is responsible for providing care coordination and care management services to a caseload of members within GBUAHN Health Home who have a severe mental illness, HIV/AIDS, and/or frequently utilize the emergency room. The Combination Care Coordinator will work closely with Value Based Payment team to assist with meeting quality metrics. The Combination Care Coordinator will rotate with other Combination Care Coordinators working on the Mobile Unit within the community providing Covid-19 testing and vaccinations.

Primary Responsibilities
• Provide comprehensive care coordination to a caseload of 20 high-risk members (Health Home plus). After 12-months in the program, member graduates into HARP and Combination Care Coordinator gets new members
◦ 2 Phone encounters a month for each member
◦ 2 Face-to-face encounters a month for each member (in their home, clinic, or public location)
◦ Complete a Comprehensive Health Assessment, Interactive Care Plan, and update History yearly with the member
• Continuously monitoring EMR to complete required documentation, triages, todos etc.
◦ Transcribe and document detailed descriptions of any interactions with a patient/member
• Answering all incoming calls and addressing patients’ questions and concerns appropriately.
◦ Utilizing ClearTriage if a patient calls expressing symptoms.
• Outbound phone calls for scheduling appointments or addressing quality metrics.
• Completing ER follow-ups and Transition of Care with the patient after a visit to the hospital.
• Monitoring patients who use the Medacube and complete a welfare check when a dose is missed.
• Call patients to carry out Chronic Care Management.
• Perform visits within the home while operating telehealth platforms.
• Provide services on the Mobile Unit within the community through mobile urgent care to keep patients from having to go to the emergency room
• Schedule and perform Covid-19 testing and vaccinations on the Mobile Unit
• Other duties as needed

Combination Care Coordinator (RN) Physical Requirements:
• Walking, standing, sitting and driving.
• Lifting Requirement: 50lbs

Qualifications
• Current RN license, in good standing.
• Proficient in Spanish, required.
• At least 2 years of clinical experience, strongly preferred.
• At least 1-year of Mental Health Case Management experience, strongly preferred.- Required
• Medent EMR experience, preferred.
• Proficient in Microsoft Office (e.g. Excel, Outlook, OneNote, PowerPoint)
• Ability to work in culturally diverse clinical settings.

Pay: Determined based off of qualifications and experience.
Benefits: Paid time off, Health Insurance, Vision, Dental, and Life Insurance, Retirement Benefits/ Accounts, Employee Discounts
Shift/Hours: 40 hours a week, 8AM-5PM with 1-hour lunch. Occasional weekends for events
Work Days: Monday-Friday

MEDICAL ASSISTANT (MA)

JOB SUMMARY
The Medical Assistant’s primary functions within the legal scope of practice of this position is in assisting healthcare providers (MD, NP, PA) to make efficient use of their clinic time by maintaining smooth patient flow. This is accomplished by having the patients in the exam rooms and ready to see the provider at the time of their appointment, conducting laboratory and other duties as ordered by medical provider, maintain clean and stocked exam rooms.

ESSENTIAL FUNCTIONS

  • Responsible for rooming patients and record in electronic health record all information needed by the medical provider prior to exam (chief complaint, vital signs, medication review, allergy review, equipment set up, eye test, height, weight etc.) Notify provider of patient’s arrival.
  • Responsible for performing in house laboratory tests; EKG, phlebotomy and other collection specimens; accurately processing and documenting all tests. Track all lab work to assure report has been processed; results recorded in electronic health records.
  • Immediately report to provider abnormal lab results.
  • Responsible for daily organization and cleanliness of exam rooms and laboratory space; stocking exam rooms and laboratory area with appropriate supplies; sterilizing equipment Assist with answering telephone and appointment scheduling during times when there is a lighter patient load or staffing demands.
  • Responds to emergencies in appropriate manner according to protocol: Maintains strict compliance with HIPPA and OSHA guidelines following appropriate legal and ethical professional conduct

QUALIFICATIONS

Required

  • Certified Medical Assistant (certification)
  • Minimum Qualifications
  • High School graduate or equivalent and completion of Medical Assistant training program
  • Completion of a Medical Assistant training program and at least 1 year of Outpatient ambulatory care experience
  • Preferred Qualifications
  • Experience with electronic health records such as Medent preferred.
  • Physical Requirements
  • Standing/walking required for extended periods of time.
  • Manual dexterity for using a computer keyboard.
  • Excellent visual acuity for accuracy of performing procedures and administering medications/immunizations.
  • Bending, lifting and stooping required.

Job Type: Full-time

COMMUNITY HEALTH WORKER

Our organization provides care coordination services to Medicaid & Medicaid Managed Care recipients in Erie County. Care Coordination is a type of service that involves the patient, the patient’s support system, and the patient’s health care providers to make the patient’s health care more coordinated and efficient. Our triple aim is to improve health care, improve health outcomes, and reduce Medicaid costs.

JOB DESCRIPTION

  • Making outbound calls and/or visiting clients at their homes, physician office, health care provider location, hospitals, etc.
  • Explaining program benefits and services to potential clients
  • Accurately completing enrollment documentation with clients via use of mobile Electronic Health Record system
  • Use of New York State Department of Health databases to obtain and verify client information
  • Assisting in client retention
  • Working with an Outreach team including the Outreach Director and Community Health Workers

THE IDEAL CANDIDATE

  • Outgoing
  • Enjoys working with diverse client populations
  • Consistently demonstrates a can-do attitude
  • Has a passion for helping others
  • Has a “knack” for technology and gadgets

MINIMUM QUALIFICATIONS/EXPERIENCE

  • Reliable transportation and verifiable good driving record required
  • Bilingual/bicultural preferred
  • At least (3) years of health care experience or education
  • High School Diploma/GED required
  • Computer literacy including Microsoft Office required
  • Strong technical knowledge preferred

Our Mission

To transform health care by removing barriers created by social determinants of health in underserved communities.

Vision

To become the Health Home of choice for our chosen marketplace.

History

On November 15, 2009, Dr. Raul Vazquez founded and incorporated the Greater Buffalo United Independent Physician Association (GBUIPA). Physicians in an independent physician association (IPA) are organized to contract as a group to provide health care services.

On February 27, 2013, GBUIPA was officially incorporated as the Greater Buffalo United Accountable Healthcare Network (GBUAHN). That same month, GBUAHN began to enroll its first members.

Dr. Raul Vazquez is the president and chief executive officer of G-Health Enterprises, which consists of GBUAHN, GBUIPA, and GBUACO (the Greater Buffalo United Accountable Care Organization).

G-Health Enterprises has over 450 participating providers. GBUAHN and serves more than 7,600 members in the Western New York area.

PATIENT HEALTH NAVIGATOR

Our organization provides care coordination services to Medicaid & Medicaid Managed Care recipients in Erie County. Care Coordination is a type of service that involves the patient, the patient’s support system, and the patient’s health care providers to make the patient’s health care more coordinated and efficient. Our triple aim is to improve health care, improve health outcomes, and reduce Medicaid costs.

 

JOB DESCRIPTION

  • Effectively managing an assigned caseload of clients
  • Establishing and maintaining a positive, trusting, and ongoing relationship with clients
  • Meeting with clients in their homes, physician/provider offices, and other public places in order to conduct health needs assessments and other required assessments and documentation
  • Working collaboratively with a team that includes Care Managers, Health Navigators, and Social Needs Coordinators, and the client’s providers to develop and maintain a Care Plan
  • Attend and participate in regularly scheduled case reviews with Care Team
  • Use of mobile devices to access Electronic Health Record (EHR system)

THE IDEAL CANDIDATE

  • Outgoing
  • Enjoys working with diverse client populations
  • Consistently demonstrates a can-do attitude
  • Has a passion for helping others
  • Has a “knack” for technology and gadgets

MINIMUM QUALIFICATIONS/EXPERIENCE

  • Associate degree required; B.A or B.A preferred
  • Bilingual preferred
  • Working background in behavioral health, substance abuse illness, or health services environment
  • Knowledge of chronic health conditions
  • Familiarity with primary care practice preferred
  • Computer literacy including Microsoft Office required
  • Excellent oral and written communication skills required
  • Knowledge of EHR systems preferred, especially MEDENT
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